Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-chatbot-integrations-for-facebook-food-orders.livebursts.com (hereafter referred to as “AI Chatbot Integrations,” “we,” or “our”). We are dedicated to maintaining a safe and secure online environment for our users, which includes safeguarding your privacy and protecting your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://ai-chatbot-integrations-for-facebook-food-orders.livebursts.com.
  2. All applications, software, and online services provided under the AI Chatbot Integrations brand.
  3. Interactions between our users and our digital platforms, whether through authorized user accounts or website visits.
  4. Communications initiated by us, including newsletters, emails, telephone calls, and text messages (SMS).

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage users to review these policies before engaging with such services.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Account Creation and Use: When you sign up for an account or use our applications as an authorized user, we collect and process your personal data to manage your account and provide personalized services.
  2. Website Visits: If you visit our websites linked to this Privacy Policy, we may gather information about your browsing behavior, device details, and location data for analytics and improvement purposes.
  3. Communications: We may contact you via various channels (email, phone, SMS) to deliver newsletters, promotional offers, or respond to your inquiries, all while adhering to relevant communication laws.

Personal Data Collection

We collect a range of personal data to enhance user experiences and improve our services. This includes:

  1. Account Information: Details such as your user name, registered email address, and password (encrypted) are required for account creation and security.
  2. Payment Information: We securely process payment details, including cardholder names, card numbers, expiration dates, and CVV codes, to facilitate transactions.
  3. Financial and Purchase Data: This includes transaction history, order details, and shipping addresses associated with your purchases.
  4. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar information may be collected for analytics and push notifications (with user consent).
  5. Location Data: We may gather location-based data to personalize content and services, but only when users choose to share this information.
  6. Feedback and Reviews: User-provided feedback, product reviews, and ratings help us improve our offerings.
  7. Social Media Information: When you connect your social media accounts to our services, we may access basic profile information from these platforms (with your consent).
  8. Product Interaction Data: Details about the products you view, search for, or purchase assist in personalizing content and recommendations.

We collect this data through direct user input, tracking technologies, and third-party partners, ensuring compliance with data protection regulations worldwide.

Cookies and Tracking Technologies

To enhance your experience on our websites, we employ cookies and similar tracking technologies:

  1. Strictly Necessary Cookies: These are essential for website functionality, enabling core features like account login and navigation.
  2. Preference Cookies: We use these to remember user preferences, language settings, and other customizable options.
  3. Analytics Cookies: They gather data about your online behavior on our websites, providing insights for improvement and personalization.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Account-related Data: We keep this information for the duration of your account’s active status and a reasonable period after account termination to address any issues and comply with legal requirements.
  2. Transaction Records: Financial and purchase data may be stored for longer periods due to tax, accounting, or regulatory obligations.
  3. Analytics and Research: Anonymized aggregated data might be retained for internal analytics and research purposes.

Upon request, we will assist in deleting or rectifying your personal information within the scope of applicable laws.

Data Security and Protection

The security of your personal data is a top priority:

  1. We implement robust technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of data.
  2. Sensitive data, such as payment details, is encrypted both during transmission and at rest using industry-standard encryption protocols.
  3. Our servers are secured with firewalls, and we regularly update our security practices to adapt to emerging threats.
  4. Access to personal information is restricted to authorized personnel who require it to perform specific tasks or functions on our behalf.

Children’s Privacy

AI Chatbot Integrations does not knowingly collect or solicit personal data from children under the age of 18 (or the legal age limit in their jurisdiction). If we become aware that a child has provided us with personal information, we will make reasonable efforts to delete it from our systems.

Your Data Rights

Depending on your location and applicable laws, you have various rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you, along with details of its use and disclosure.
  2. Rectification: If your data is inaccurate or incomplete, you have the right to request its correction.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal information.
  4. Restriction: You may restrict the processing of your data in specific situations, such as during a dispute.
  5. Data Portability: We will provide your personal data in a structured, commonly used format upon request.
  6. Objection: You have the right to object to certain uses of your data, including direct marketing.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically. If significant changes are made, we will notify users through email or a prominent notice on our website.

Contact Information

For any inquiries related to privacy, data requests (including access, correction, or deletion), unsubscribing from communications, or reporting concerns, please contact us:

  • Email: [email protected]
  • Address: AI Chatbot Integrations Privacy Team, [Your Address], Country, ZIP Code.

We appreciate your trust in our services, and we are committed to maintaining a transparent and secure environment for all users.